Contact Us
Betvisa bookmaker started working internationally about three years ago. The site offers a full range of online casino and sports betting services. The company operates under the official license of the Netherlands Antilles (Curaçao). License number No. 365/YaZ.
Support is available 24 hours a day, 7 days a week.
Bet visa pays special attention to the technical and informational support of users. The company strives to ensure that players do not experience problems when using the site and BetVisa mobile app. If, nevertheless, the user encounters difficulties, he can ask for help. To do this, the company has a support service that answers around the clock through several communication channels.
Any question can be addressed to the company via email. There are several official mailboxes suitable for different categories of questions.
For general issues – [email protected]
Advertising and marketing – [email protected]
The average response time is 5 hours, but users can make the team’s job easier. To do this, they need to follow a few recommendations:
- Send messages from the email address that was previously provided when registering an account;
- Do not create multiple topics for discussion – communicate in the thread in which the request was created;
In the subject of the letter, you should briefly ask a question or describe the problem. Thanks to this, the support team can quickly sort out the problem. It is necessary to describe the problem in as much detail as possible in one letter. If necessary, screenshots should be included in the letter. Do not forget about the rules of communication. You must be polite with the support staff.
Online Chat
A button leading to the chat is available on every page of the official site. You can ask any question in the chat. You need to open a chat window, write a message and wait for a response from the consultant. Chat is for urgent questions. In addition, support staff can provide a link to informational materials on the relevant issue.
Messengers
Customer support via messengers is also provided:
Telegram: https://t.me/bvbangla_support
WhatsApp: +855 979014314